Value-Added Services

Milliken delivers the best value-added support services in the industry.


Laundry processing and quality audits
Your Milliken technical services rep will conduct an on-site audit of equipment, processes and procedures to identify opportunities for product quality improvement and efficiency. Click here to download a sample audit report.

Laundry safety audit
Milliken will conduct an on-site audit of your equipment, processes and procedures to identify any potential safety hazards, as well as opportunities for improvement.

Fabric lab analysis
Milliken will conduct a fabric analysis of your linens in our state-of-the-art labs to determine fabric construction, trace chemicals, identify lint contamination sources and evaluate any other causes for degradation.

Product knowledge seminars
Throughout the year Milliken holds several laundry and product knowledge seminars designed to give your sales force the latest industry information and selling tips.

Route driver sales training
A Milliken technical service rep will come to your laundry to instruct route drivers with basic selling skills and product knowledge customized to your location’s needs.

Value-added selling
Milliken is continually looking for new ways to help customers add to their bottom line. That’s why we encourage customers to sell on value, not price. We’ll provide the value-added selling techniques and support necessary for increasing your profits.

On-site banquet team training
On-site training for hotel staff in regard to the care of table linen fabrics, wine presentation, table settings, and napkin folding.